social isolation illustration featuring lonely figures
Articles June 2020
COVID-19 Brief: Insurers connecting consumers to mental health resources amid pandemic
Could mental health be a casualty of quarantine and self-isolation measures aimed at curtailing the spread of COVID-19? 鶹ƵAPP Diana Bosworth explores rising reports of stress, anxiety, and depression, and identifies insurance product innovations aimed at helpi... Read More
Rows of plasma bags in hospital
Articles June 2020
COVID-19 and Convalescent Plasma: A Q&A with Leading Researcher Dr. Jeffrey P. Henderson
Could the early 20th century remedy of plasma transfusions help fight the 21st century scourge of COVID-19? Dr. Jeffrey P. Henderson of Washington University is seeking to find outThe  Read More
Lightbulb to launch graphic of lightbulb transforming into a gear
Articles June 2020
Life and Health Insurance Consumer Offerings in a Time of COVID-19
How are life and health carriers responding to the pandemic? After performing a global review, RGA identifies six primary product development trends to watch. Read More
Target with dart over business skyline
Articles June 2020
COVID-19 Brief: What actions can companies take to get to the other side of the crisis?

As the world looks forward to a return to normalcy, indications are that the pandemic will have lasting impact even after the immediate crisis is over. RGA’s Matthew Easley offers suggestions on how companies can approach the longer-term financial implications of the...

Read More
Stem cells being extracted from storage
Articles June 2020
The Rise of Hematopoietic Stem Cell Transplantation

Explore the important and growing world of hematopoietic stem cell transplantation in ReFlections. HSCT is the standard of care for many hematological malignancies and has found new utility in the treatment of immunological and hereditary conditions. 

Read More
Physician exam of thyroid and neck for cancer
Articles June 2020
Head and Neck Cancers: Update 2020

Head and neck cancers were the eighth most common cancers worldwide in 2018 and accounted for 3% of all cancer diagnoses and about 1.5% of cancer deaths in the U.S. alone. Epidemiologist Dr. Lauren Garfield discusses well known and emerging risk factors, survival rat...

Read More
Image of vibrant data superimposed over mobile device user
Articles June 2020
Augmented Underwriting for Life Insurance
Post-human underwriting? In , 鶹ƵAPP Dr. Dihui Lai discusses the current state of artificial intelligence and the potentia... Read More
Plasma in vial in lab
Articles June 2020
HbA1c Levels – Mortality Biomarker or Random Fluctuation?

Over the past three decades, the global prevalence of diabetes has risen to record levels. There has been a corresponding increase in the use of the glycated hemoglobin A1c (HbA1c) test to assess or detect diabetes. An increasing number of underwriters are now also c...

Read More
Doctor conducts Telemedicine consultation
Articles June 2020
Delivery and Disruption Amid COVID-19: A Health Claims Update

As the COVID-19 pandemic continues to spread worldwide, we are seeing healthcare delivery disrupted in unprecedented ways as public health authorities implement measures to limit close contact, movement, and travel. 鶹ƵAPP Dr. Steve Woh surveys the landscape, from&nbs...

Read More
Articles June 2020
Global Claims Views: Claims Adjudication in the Age of COVID-19
Could claims evolution be the right response to today's revolutionary change? 鶹ƵAPP Marilda Kotze identifies three simultaneous evolutions – across regulation, evidence gathering, and client engagement – that insurers should consider. 

Read More
Lung cancer MRI examination
Articles June 2020
COVID-19 and Cancer: A Particularly Troublesome Combination

Does the COVID-19 pandemic represent the perfect storm for cancer patients? Not only are many sufferers at increased risk of severe consequences from the virus, but the spread of COVID-19 has also reduced access to screening and care, observes 鶹ƵAPP Hilary Henly. She...

Read More
Individual with credit card and devices making purchase
Articles June 2020
COVID-19 Brief: Can digital solutions function without a human touch?

At a recent EMEA webinar, “Changing Consumer Behavior and Digital Distribution in the COVID-19 World,” Jonathan Hughes and Anthony Miller presented insights about how consumers’ behavior is evolving amid COVID-19 in the short and long term: What are their major conce...

Read More
thrombosis graphic representation
Articles June 2020
COVID-19 Brief: Coagulation abnormalities – what do we know and why is this relevant?
Why do some COVID-19 patients experience critically low blood-oxygen readings? Why has mechanical ventilation been of varying benefit? 鶹ƵAPP Heather Lund explores these and other pertinent questions surrounding COVID-19-associated coagulation abnormalities. Insights sha... Read More
Waves of infection represented in face masks
Articles June 2020
COVID-19 Brief: Pandemic waves and COVID-19 – could this be the end of the beginning?

鶹ƵAPP Dr. John Lefebre draws on the words of Sir Winston Churchill when contemplating the likelihood of a second wave of COVID-19: “This is not the end. It is not even the beginning of the end. But it is, perhaps the end of the beginning”. What should insurers know?&...

Read More
Baseball mound and behavioral science
Articles June 2020
Designing for Heroes and Homers: Are Digital Behavior Change Products Really Responding to Consumer Needs?

Digital health behavior change applications are abundant, but low engagement statistics suggest they often don’t meaningfully respond to consumers’ motivations. It's easy for designers to see users’ long-term health needs while staying blind to the short-term motivat...

Read More
Articles June 2020
COVID-19 and Mental Health Claims: A Guide for Claims Case Managers
No one has been untouched by COVID-19. Forced isolation and fear of infection can leave profound social — and psychological — scars. 鶹ƵAPP Dr. Newman Harris explores the social and emotional dislocations caused by the pandemic and offers practical considerations for cla... Read More
COVID-19 testing at drive through lab with swabs
Articles June 2020
COVID-19 Brief: SARS-CoV-2 / COVID-19 testing – the essentials

As broad-based community testing for COVID-19 grows, understanding and interpreting results will be essential, yet many still struggle to distinguish between test types. RGA offers a guide and has updated its 

Read More
Lab worker extracting stem cells from storage
Publications June 2020
ReFlections Volume 50, June 2020
Explore developments head and neck cancers, stem cell transplantation, candida auris and more.
Read More
Sherlock Holmes in costume
Articles May 2020
Smoking: a 100-Year Story That Doesn’t End Here
History exposes how disingenuous marketing and fake research can mislead the public for decades. 鶹ƵAPP Imran Lorgat explores the history of tobacco marketing and offers lessons for life and health insurers.  

Read More
Lightbulb with graduation cap
Articles May 2020
Opinion: What I Wish I Knew Then
In January of 2020, new graduates could look forward to a thriving job market; Then came COVID-19. Today, the global economy and job market are hardly recognizable, yet the insurance industry still needs bright and energetic professionals, perhaps now more than ever. RG... Read More